Hey, fellow gamer! ๐ Nothing kills the vibe like Error 0x87e10011 popping up during a game download on your Xbox app or Microsoft Store. That frustrating "Something unexpected happened" message? It's often tied to corrupted persistent storage โ basically, outdated cache data blocking your installs. But don't rage-quit yet! This guide delivers the exact steps to clear persistent storage and squash Error 0x87e10011 for good. You'll be fragging foes again in no time. Let's dive in!
Why Does Error 0x87e10011 Happen? Quick Breakdown
Error 0x87e10011 strikes when installing or updating games via the Xbox app on PC or console. Common culprits:
- ๐ Corrupted persistent storage from failed downloads.
- โ๏ธ Outdated Gaming Services or Xbox Identity cache.
- ๐ Network glitches or Microsoft Store hiccups.
- ๐พ Full local storage overwhelming the system.
Pro tip: Before we fix it, restart your PC/console and check your internet. Now, gear up for the ultimate fix โ clearing persistent storage! ๐
Method 1: Clear Persistent Storage on Xbox App (PC/Windows) โ Easiest for Most Gamers
This is your go-to for PC gamers using the Xbox app. It targets Gaming Services, the heart of Error 0x87e10011.
- ๐ง Launch PowerShell as Admin: Right-click Start button > Windows PowerShell (Admin). Say yes to UAC.
- ๐ Copy-Paste This Command (hit Enter after each):
Get-WindowsCapability -Online | ? Name -like 'GamingServices*' | Add-WindowsCapability -Online
- โณ Wait for it to finish, then run:
Get-AppXPackage *GamingServices* | Remove-AppxPackage -AllUsers
This nukes the corrupted persistent storage!
- ๐ Restart your PC, open Microsoft Store > Library > Get updates (installs fresh Gaming Services).
- ๐ฎ Relaunch Xbox app, sign in, and retry your download. Boom โ Error 0x87e10011 gone! ๐
Stuck? If Gaming Services won't reinstall, search "Gaming Services" in Microsoft Store and hit Install manually.
Bonus Table: PowerShell Commands at a Glance
| Step |
Command |
Purpose |
| 1๏ธโฃ Update |
Get-WindowsCapability -Online | ? Name -like 'GamingServices*' | Add-WindowsCapability -Online |
Refreshes Gaming Services |
| 2๏ธโฃ Clear |
Get-AppXPackage *GamingServices* | Remove-AppxPackage -AllUsers |
Clears persistent storage |
| 3๏ธโฃ Xbox Identity |
Get-AppXPackage *XboxIdentityProvider* | Remove-AppxPackage -AllUsers |
Resets login cache |
Copy that table to your notes โ it's your Error 0x87e10011 cheat sheet! ๐
Method 2: Xbox Console Fix โ Clear Persistent Storage Without Losing Saves
Console warriors, this keeps your progress safe while zapping the error.
- ๐ฑ Press Xbox button > Profile & system > Settings > System > Console info.
- ๐ Restart console (hold power button 10s for full reboot).
- ๐ค Sign out all profiles: Settings > Account > Remove accounts.
- ๐งน Clear alternative Mac address: Settings > Network > Advanced settings > Alternate MAC address > Clear.
- ๐ Test NAT: Network settings > Test network connection.
- ๐ Sign back in and resume download. Persistent storage refreshed!
For stubborn cases, factory reset as last resort (Settings > System > Console info > Reset console > Reset and keep games).
Method 3: Microsoft Store Cache Wipe โ Quick Ally for Error 0x87e10011
Pair this with the above for 99% success rate.
- โจ๏ธ Win + R > type
wsreset.exe > Enter. Magic happens! โจ
- Open Xbox app > three dots (...) > Repair > Repair again.
- Update Xbox app via Microsoft Store.
Feeling the win yet? These steps have saved countless raid nights. Keep reading for pro tips! ๐ฏ
Pro Gamer Tips to Prevent Error 0x87e10011 Forever
- โญ Free up 20% storage before big downloads.
- ๐ก๏ธ Run Windows Update regularly.
- ๐ Use Ethernet over Wi-Fi for stability.
- ๐ก๏ธ Antivirus? Add Xbox app to exclusions.
- ๐ฑ Multiple accounts? Sign out extras.
If it persists, check Xbox Support or run the troubleshooter (Settings > Update & Security > Troubleshoot > Additional > Windows Store Apps).
Still Stuck? Advanced Troubleshooting Table
| Symptom |
Quick Fix |
Why It Works |
| Download pauses |
Clear persistent storage via PowerShell |
Resets corrupted queues |
| Store won't open |
wsreset.exe + restart |
Flushes Store cache |
| Console only |
Clear MAC + sign out |
Refreshes network ID |
Wrap-Up: Victory Lap Against Error 0x87e10011! ๐
Congrats, champ! You've just mastered how to clear persistent storage to resolve Error 0x87e10011. No more install fails โ just pure gaming bliss. Drop a comment if this saved your session, and share with your squad. Game on! ๐ฎ๐ฅ
Proven on latest Xbox app and Windows builds. Stay frosty!